@article{for Participation_2015, title={Gamification in HR & Customer Service}, volume={8}, url={https://online-journals.org/index.php/i-jac/article/view/5332}, DOI={10.3991/ijac.v8i4.5332}, number={4}, journal={International Journal of Advanced Corporate Learning (iJAC)}, author={for Participation, Call}, year={2015}, month={Dec.}, pages={p. 44} }