An Ability of WhatsApp Usage in Industrialised Building System (IBS) Construction Project

Authors

  • Mohd Affendi Ahmad Pozin School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia
  • Mohd Nasrun Mohd Nawi School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia
  • Md Azree Othuman Mydin School of Housing, Building and Planning, Universiti Sains Malaysia, 11800 Penang, Malaysia
  • Salman Riazi Mehdi Riazi School of Housing, Building and Planning, Universiti Sains Malaysia, 11800 Penang, Malaysia
  • Ayub Ilfandy Imran Lecturer, Department of Public Relations, Telkom University, Bandung, Indonesia

DOI:

https://doi.org/10.3991/ijim.v13i04.10548

Keywords:

WhatsApp Application, Communication Challenges, Project Management, Industrialised Building System (IBS).

Abstract


In this article, we discuss about WhatsApp application practise around project managers in managing IBS construction projects. The WhatsApp application offera great advantages, especially in collecting, managing information and data in a timely manner. Previous study highlighted effective communication become as a bridge between practitioners to share a knowledge, information and integration. Unfortunately, there is still a lack of empirical studies on how efficiencies of WhatsApp application overcome the communication barriers while managing distributed project teams on construction project. Thus this study seeks to explore communication performance perceived through WhatsApp application. The semi-structured interview methodology was used to gain in-depth knowledge from several project managers who have experiences in managing construction projects virtually through WhatsApp application. The finding from this study revealed that WhatsApp application has become an effective communication channel to overcome the barriers of communication while managing distributed teams and allowing timely information sharing.

Author Biographies

Mohd Affendi Ahmad Pozin, School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia

School of Technology Management and Logistics

Mohd Nasrun Mohd Nawi, School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia

School of Technology Management and Logistics

Md Azree Othuman Mydin, School of Housing, Building and Planning, Universiti Sains Malaysia, 11800 Penang, Malaysia

School of Housing, Building and Planning

Salman Riazi Mehdi Riazi, School of Housing, Building and Planning, Universiti Sains Malaysia, 11800 Penang, Malaysia

School of Housing, Building and Planning

Ayub Ilfandy Imran, Lecturer, Department of Public Relations, Telkom University, Bandung, Indonesia

Department of Public Relations

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Published

2019-04-10

How to Cite

Ahmad Pozin, M. A., Mohd Nawi, M. N., Othuman Mydin, M. A., Mehdi Riazi, S. R., & Imran, A. I. (2019). An Ability of WhatsApp Usage in Industrialised Building System (IBS) Construction Project. International Journal of Interactive Mobile Technologies (iJIM), 13(04), pp. 188–197. https://doi.org/10.3991/ijim.v13i04.10548

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Section

Papers