EDINAT, Afaf; AL-SAYYED, Rizik M. H.; HUDAIB, Amjad. A Survey on Improving QoS in Service Level Agreement for Cloud Computing Environment. International Journal of Interactive Mobile Technologies (iJIM), [S. l.], v. 15, n. 21, p. pp. 119–143, 2021. DOI: 10.3991/ijim.v15i21.26379. Disponível em: https://online-journals.org/index.php/i-jim/article/view/26379. Acesso em: 3 may. 2024.