ASFOURA, Evan; KASSEM, Gamal; ALHUTHAIFI, Belal; BELHAJ, Fozi. Developing Chatbot Conversational Systems & the Future Generation Enterprise Systems. International Journal of Interactive Mobile Technologies (iJIM), [S. l.], v. 17, n. 10, p. pp. 155–175, 2023. DOI: 10.3991/ijim.v17i10.37851. Disponível em: https://online-journals.org/index.php/i-jim/article/view/37851. Acesso em: 19 apr. 2024.