Lyken-Segosebe, Dawn, et al. “Boundary Crossing for Education Continuity: Exploring WhatsApp’s Potential in Botswana During and Beyond the Pandemic”. International Journal of Interactive Mobile Technologies (iJIM), vol. 16, no. 02, Jan. 2022, pp. pp. 59-81, doi:10.3991/ijim.v16i02.27283.