Asfoura, Evan, Gamal Kassem, Belal Alhuthaifi, and Fozi Belhaj. “Developing Chatbot Conversational Systems & The Future Generation Enterprise Systems”. International Journal of Interactive Mobile Technologies (iJIM) 17, no. 10 (May 22, 2023): pp. 155–175. Accessed March 29, 2024. https://online-journals.org/index.php/i-jim/article/view/37851.