Dina NZ, Triwastuti R, Silfiani M. TF-IDF Decision Matrix to Measure Customers’ Satisfaction of Ride Hailing Mobile Application Services: Multi-Criteria Decision-Making Approach. Int. J. Interact. Mob. Technol. [Internet]. 2021 Sep. 6 [cited 2024 May 4];15(17):pp. 104-118. Available from: https://online-journals.org/index.php/i-jim/article/view/22509