The Synthesis of the Student Relationship Management System Using the Internet of Things to Collect the Digital Footprint for Higher Education Institutions

Authors

  • Nualsri Songsom King Mongkut’s University of Technology North Bangkok https://orcid.org/0000-0002-8084-3635
  • Prachyanun Nilsook King Mongkut’s University of Technology North Bangkok
  • Panita Wannapiroon King Mongkut’s University of Technology North Bangkok

DOI:

https://doi.org/10.3991/ijoe.v15i06.10173

Keywords:

student relationship management, internet of things, digital footprint

Abstract


The purpose of this research were to synthesize and to evaluate the element of student relationship management system using the internet of things to collect digital footprint for higher education institutions. The results of the research showed that the student relationship management system using the internet of things had five elements which were 1)identify module, 2)alert module, 3)tracking module, 4)SRM module and 5)analytic module. The evaluation result of the student relationship management system using the internet of things to collect digital footprint for higher education institutions had the overall appropriateness at very much level and the overall appropriateness of usability result at very much level.

Author Biographies

Nualsri Songsom, King Mongkut’s University of Technology North Bangkok

a PhD. candidate of ICT for Education, Faculty of Technical Education at KMUTNB.

Prachyanun Nilsook, King Mongkut’s University of Technology North Bangkok

an associate professor at the Division of Information and Communication Technology for Education, King Mongkut's University of Technology North Bangkok (KMUTNB), Thailand

Panita Wannapiroon, King Mongkut’s University of Technology North Bangkok

an associate professor at the Division of Information andCommunication Technology for Education, and the Director of Innovation and Technology Management Research Centre (ITMRC), Science and Technology Research Institute (STRI)

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Published

2019-03-29

How to Cite

Songsom, N., Nilsook, P., & Wannapiroon, P. (2019). The Synthesis of the Student Relationship Management System Using the Internet of Things to Collect the Digital Footprint for Higher Education Institutions. International Journal of Online and Biomedical Engineering (iJOE), 15(06), pp. 99–112. https://doi.org/10.3991/ijoe.v15i06.10173

Issue

Vol. 15 No. 06 (2019)

Section

Papers

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