Analysis of the Effect of Hospital Resources on Patients in Indonesian Hospitals

Authors

  • Yuli Eni Management Department, Binus Business School Undergraduate Program, Bina Nusantara University, Jakarta, Indonesia
  • Edi Abdurachman Management Department, Binus Business School Doctor of Research in Management, Bina Nusantara University, Jakarta, Indonesia
  • Asnan Furinto Bina Nusantara University, Jakarta, Indonesia
  • Dezie Warganegara Bina Nusantara University, Jakarta, Indonesia

DOI:

https://doi.org/10.3991/ijoe.v15i10.10870

Keywords:

Resources, Patients, Regression, Hospital

Abstract


Health is the most important thing in human life. Humans can sacrifice anything for health. Health needs to be supported by government facilities, one of which is a hospital. The development of hospitals in Indonesia is increasingly rapid. The availability of more hospitals needs to be supported by the resources available in the hospital. The problem that occurs at this time is that there are still many patients who complain about the lack of availability of resources both in terms of doctors, beds that must be included in the waiting schedule, medical technicians who sometimes queue up for blood collection, administrative processes that take a long time so patients are not immediately treated so on. Therefore, this study was conducted to examine the influence of resources (building area, general practitioners, specialist doctors, nurses, pharmacists, medical technicians, health workers, and non-health workers) on patients (outpatient, inpatient, and emergency room) ) in Indonesian hospitals. The method used is multiple regression with the help of SPSS 20. While the data taken is the population of all hospitals in Indonesia. The results obtained are three, first, building area, bed and medical conditions affect inpatient. Both general practitioners, medical technicians, health workers and non-health workers influence outpatients. Finally, beds, general practitioners, medical specialists, medical technicians, and health workers influence ED patients. Based on the results of these studies it can be suggested that the main focus for each type of patient needs to be considered especially those that have a significant effect.

Author Biographies

Asnan Furinto, Bina Nusantara University, Jakarta, Indonesia

Management Department, Binus Business School Doctor of Research in Management

Dezie Warganegara, Bina Nusantara University, Jakarta, Indonesia

Management Department, Binus Business School Doctor of Research in Management

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Published

2019-06-27

How to Cite

Eni, Y., Abdurachman, E., Furinto, A., & Warganegara, D. (2019). Analysis of the Effect of Hospital Resources on Patients in Indonesian Hospitals. International Journal of Online and Biomedical Engineering (iJOE), 15(10), pp. 121–125. https://doi.org/10.3991/ijoe.v15i10.10870

Issue

Section

Short Papers