VELMURUGAN, G.; SUBASHINI, R.; SARAVANABHAVAN, N.; SELVAM, V. A Study on Service Quality of a Health Care Organization. International Journal of Online and Biomedical Engineering (iJOE), [S. l.], v. 15, n. 10, p. pp. 91–106, 2019. DOI: 10.3991/ijoe.v15i10.10906. Disponível em: https://online-journals.org/index.php/i-joe/article/view/10906. Acesso em: 2 may. 2024.