Drigas, Athanasios, and Chara Papoutsi. “A New Pyramid Model of Empathy: The Role of ICTs and Robotics on Empathy”. International Journal of Online and Biomedical Engineering (iJOE), vol. 19, no. 02, Feb. 2023, pp. pp. 67-91, doi:10.3991/ijoe.v19i02.33591.