Users Perception of the Mobile Usability of a Global Bicycle Sharing Platform

Authors

  • Azham Hussain Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia, 06010 Sintok, Kedah Malaysia
  • Emmanuel O.C. Mkpojiogu Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia
  • Noor Nabeel Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia
  • Ahmed Alathwari Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia

DOI:

https://doi.org/10.3991/ijim.v13i11.11298

Keywords:

Mobile app, perceived usability, usability test evaluation

Abstract


Global bicycle sharing platform offers commuters an accessible, convenient and eco-friendly alternative mode of transport. The study reports on the users’ perception about the mobile usability of oBike, a global bicycle sharing platform. Fifteen participants were recruited for the study. The study outcome reveals that most of the participants found that the oBike mobile application needs to be enhanced to improve their satisfaction. Some recommendations were proffered that if implemented will guarantee the improvement of the application.

Author Biographies

Azham Hussain, Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia, 06010 Sintok, Kedah Malaysia

Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia

Emmanuel O.C. Mkpojiogu, Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia

Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia

Noor Nabeel, Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia

Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia

Ahmed Alathwari, Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia 06010 Sintok, Kedah Malaysia

Human Centered Computing Research Lab, School of Computing, Universiti Utara Malaysia

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Published

2019-11-15

How to Cite

Hussain, A., Mkpojiogu, E. O., Nabeel, N., & Alathwari, A. (2019). Users Perception of the Mobile Usability of a Global Bicycle Sharing Platform. International Journal of Interactive Mobile Technologies (iJIM), 13(11), pp. 125–136. https://doi.org/10.3991/ijim.v13i11.11298

Issue

Vol. 13 No. 11 (2019)

Section

Papers