Accessible Internet-of-Things and Internet-of-Content Services for All in the Home or on the Move

Abstract

Public authorities and national healthcare service providers across the European Union and beyond are increasingly under pressure to deliver better services with diminishing resources. Users, quite rightly, demand a high standard of service and increasingly also convenience focused on the needs of the users rather than how the services are organised to deliver them. Users, on the whole, also prefer to be supported in their homes, and be free to move as much as possible. While users without impairments and generally well provided for, there are increasingly also users who have special needs, including the aged and those with a range of physical and mental disabilities who are unable to make effective use of such services from their homes due to the lack of proactive and accessible services. The idea we promote in the chapter is to provide better support to users with disabilities and impairments from the comfort of their home by means of providing them with a set of scalable services which can be either offered for free or purchased through some central form of a marketplace repository.