Integrating Cloud with Self Service Kiosk: An Impact Study on Society Evolution

Abstract

Self-Service Kiosks is the invention of moving technologies with improving the services into a new era of rapid development to society. Using Self-Service Kiosks changing the lifestyle schedule of the day, no need to make free time during the working hours to accomplish the services you need, as it's available 24/7. Public sectors are adopting SSKs at a high rate knowing its potential in revolutionizing how services are offered by improving work efficiency, work experience, relieving human workloads and reducing service cost. The integration of cloud technologies with SSK is an emerging tendency. The survey conducted in the form of questionnaire indicates that cloud enabled SSKs are aesthetically appealing and its implementation would assist in offering right content to a right person at the right time. As several industries adopted SSKs technology to provide their services, this study aims to understand the impact of the self-service kiosk on society and explain the association between self-service kiosk and cloud- computing.