Software Quality Testing In Mobile Application (ArabEasy) Based on the PACMAD Model

Safitra Aditya  Bagaskara; Achmad Teguh Wibowo; Muhammad Andik  Izzuddin; Mohammad Khusnu  Milad; Rr. Diah Nugraheni  Setyowati; Taufik Taufik; Mujib Ridwan; Sirajul Arifin

doi:10.3991/ijim.v16i10.28433

Software Quality Testing In Mobile Application (ArabEasy) Based on the PACMAD Model

Authors

Safitra Aditya Bagaskara Faculty of Science and Technology, UIN Sunan Ampel Surabaya
Achmad Teguh Wibowo Islamic State University Sunan Ampel Surabaya http://orcid.org/0000-0003-0593-0277
Muhammad Andik Izzuddin Faculty of Science and Technology, UIN Sunan Ampel Surabaya https://orcid.org/0000-0001-6871-8869
Mohammad Khusnu Milad Faculty of Science and Technology, UIN Sunan Ampel Surabaya
Rr. Diah Nugraheni Setyowati Faculty of Science and Technology, UIN Sunan Ampel Surabaya https://orcid.org/0000-0001-8717-6663
Taufik Taufik Faculty of Tarbiyah and Education, UIN Sunan Ampel Surabaya
Mujib Ridwan Faculty of Science and Technology, UIN Sunan Ampel Surabaya https://orcid.org/0000-0002-6421-0547
Sirajul Arifin Faculty of Economy and Islamic Business https://orcid.org/0000-0001-9900-2855

DOI:

https://doi.org/10.3991/ijim.v16i10.28433

Keywords:

ArabEasy appliaction, PACMAD usability model, The 4 golden rules of user interface design, Usability, Evaluation

Abstract

ArabEasy is an application to learn and understand basic concepts of Arabic. This app has a problem with the user interface (UI); based on the comment from users, UI this app is confusing to use. This research focuses on measurement and testing based on usability level using the PACMAD model. Data collection was obtained from Performance Measurement, SUS Questionnaire, NASA-TLX Questionnaire, and RTA Questionnaire. The result from this process is measured using usability metrics, statistical testing, and calculation from the questionnaire, respectively. The next process, making a recommendation to improve UI, became a prototype based on The four Golden Rules of User Interface Design. The result of this process showed increased effectiveness 37.22%, efficiency 46.08%, satisfaction 24.25. Furthermore, errors aspect decreased 13.4%, and the cognitive load 18.54.

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Published

2022-05-24

How to Cite

Bagaskara, S. A. ., Wibowo, A. T., Izzuddin, M. A. ., Milad, M. K. ., Setyowati, R. D. N. ., Taufik, T., … Arifin, S. (2022). Software Quality Testing In Mobile Application (ArabEasy) Based on the PACMAD Model. International Journal of Interactive Mobile Technologies (iJIM), 16(10), pp. 4–24. https://doi.org/10.3991/ijim.v16i10.28433