Exploring Students' Experiences and Problems in Online Teaching and Learning During Covid-19 and Improvement of Current LMS through Human-Computer Interaction (HCI) Approaches

Authors

  • Sabir Ali Head of Department, Department of Educational Development, University of Baltistan, Sakrdu, Gilgitbaltistan, Pakistan
  • Fozia Fatima Assistant Professor, Department of Health Professions Education, National University of Medical Sciences, PWD Campus, Islamabad, Pakistan https://orcid.org/0000-0001-8237-5313
  • Javed Hussain Assistant Director, Information Technology Section, University of Baltistan, Sakrdu, Gilgit-Baltistan, Pakistan
  • Muhammad Imran Qureshi Head of Scientific Committee, Founding Director CONNECTING ASIA
  • Safia Fatima Department of Pathology Armed Forces Institute of Pathology (AFIP) CMH, Rawalpindi, Pakistan
  • Asiya Zahoor Assistant Professor, Department of Health Professions Education, National University of Medical Sciences, PWD Campus, Islamabad, Pakistan

DOI:

https://doi.org/10.3991/ijim.v17i13.39785

Keywords:

Experiences of Online Teaching and Learning, Human-Computer Interaction, Mixed Method Approach, Purposive Sampling, LMS

Abstract


This study tried to explore students’ experiences and problems with online teaching and learning during COVID-19 and the improvement of current LMS through Human-Computer Interaction (HCI) approaches. A mixed-method approach was used in this project. A triangulation design was used in this study. This study was held at the university level and from Baltistan University; researchers took 12 students through a purposive sampling method. After thematic analysis, a survey was conducted. There are 2000 students at Baltistan University. 200 university students were randomly selected as the sample of this study. Semi-structured interviews and self-developed questionnaires were used as research tools. Thematic analysis and descriptive statistics were used to analyse the data. This study concluded that self-learning, family and teacher issues, financial, internet and light issues, IT assistance, and training needs at the students, teachers, and parental level were collectively described as a human-computer interface in the online teaching-learning process during COVID-19. All the students believed that when their family and teachers’ issues; financial, internet, and light issues, information technological assistance, and parents, students, and teachers’ training are improved then improvement of current LMS through Human-Computer Interaction approaches has occurred in Baltistan university.

 

Author Biographies

Sabir Ali, Head of Department, Department of Educational Development, University of Baltistan, Sakrdu, Gilgitbaltistan, Pakistan

Dr. Sabir Ali is head of the Department of Educational Development at the University of Baltistan, Sakrdu, Gigitbaltistan. His doctoral work in education was completed at the National University of Modern Languages in Islamabad.

 

Fozia Fatima, Assistant Professor, Department of Health Professions Education, National University of Medical Sciences, PWD Campus, Islamabad, Pakistan

Dr. Fozia Fatima is working as Assistant Professor at the National University of Medical Science, Pakistan. Her work focuses on faculty development, assessment in education, and research in the education of those pursuing health professions.

 

Javed Hussain, Assistant Director, Information Technology Section, University of Baltistan, Sakrdu, Gilgit-Baltistan, Pakistan

Javed Hussain is an Assistant Director in the Information Technology Section of the University of Baltistan, Sakrdu, Gilgit-Baltistan, Pakistan

 

Muhammad Imran Qureshi, Head of Scientific Committee, Founding Director CONNECTING ASIA

Dr. Muhammad Imran Qureshi is the Head of the Scientific Committee, Founding Director of CONNECTING ASIA.

 

Safia Fatima, Department of Pathology Armed Forces Institute of Pathology (AFIP) CMH, Rawalpindi, Pakistan

Dr. Safia Fatima is a chemical pathologist at the Armed Forces Institute of Pathology, CMH Rawalpindi, Pakistan.

Asiya Zahoor, Assistant Professor, Department of Health Professions Education, National University of Medical Sciences, PWD Campus, Islamabad, Pakistan

Dr.Asiya Zahoor is working as Assistant Professor at the National University of Medical Science, Pakistan.

 

Cover iJIM – Vol 17, No 13, 2023

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Published

2023-07-04

How to Cite

Ali, S. ., Fatima, F. ., Hussain, J. ., Qureshi, M. I., Fatima, S. ., & Zahoor, A. . (2023). Exploring Students’ Experiences and Problems in Online Teaching and Learning During Covid-19 and Improvement of Current LMS through Human-Computer Interaction (HCI) Approaches. International Journal of Interactive Mobile Technologies (iJIM), 17(13), pp. 4–21. https://doi.org/10.3991/ijim.v17i13.39785

Issue

Vol. 17 No. 13 (2023)

Section

Papers

License

Copyright (c) 2023 Sabir Ali , Fozia Fatima, Javed Hussain, Muhammad Imran Qureshi, Safia Fatima , Asiya Zahoor

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