mLUX: Usability and User Experience Development Framework for M-Learning

Abstract

In this paper, we propose the mLUX framework, a model based on the user-centered design (UCD) framework, which is specifically for the development of m-learning applications. We present the results of four case studies conducted to develop m-learning applications in which the proposed mLUX framework was applied. The main goal of the proposed mLUX framework is to ensure that the stakeholders, especially students, recognize that m-learning applications are learning media that fulfill their essential educational requirements. We begin by reviewing the literature on the contributions to mobile learning usability made in various conferences and journals from 2002 to 2010. This review helped identify and recognize the methodology used to develop mobile learning applications during this period. Based on the literature review, as the empirical case studies, four m-learning applications are examined to demonstrate the performance of the proposed framework for the development of m-learning applications. We apply three distinct measurement criteria to assess the performances of the mLUX framework. This paper also argues that emotional factors, such as the user’s enjoyment, adjustability, and reliability, are significant design issues in m-learning.