Uncovering the Paradox: Digital Shifts in Human Resource Management through Mobile Technology and Wireless Communication – A Content Co-occurrence Analysis Using Citespace

Abstract

This study explores digital shifts in human resource management (HRM) through content co-occurrence analysis, examining trends and the role of mobile technologies. A bibliometric content co-occurrence analysis was conducted on 28 papers from 2014 to 2024, sourced from the Scopus database. Cite space software visualized the scientific landscape and themes. The findings reveal that advanced technologies—including artificial intelligence (AI), big data analytics, cloud computing, Internet of Things (IoT), blockchain, and mobile computing—are increasingly integrated into HRM practices. These advancements have reinforced HRM’s centrality in digital transformation, focusing on data-driven decision-making, employee engagement, and strategic alignment with business goals. However, challenges remain, such as data privacy concerns, skill gaps, and balancing technology with human-centric approaches. Mobile technology is growing, particularly in M-learning applications, mobile web and video conferencing, remote laboratories, and wireless networks, in reshaping HRM processes. Integrating mobile computing and smart agent technologies enhances adaptive environments for HR professionals and employees. This study emphasizes the need for research to navigate these complexities and improve HRM outcomes. Future research should focus on mobile architectures integration, cost-effectiveness, applications, and the social impact of next-generation mobile technologies on human resource management.