Digital Resilience: The Impact of Mobile-Driven Strategies on Organizational Agility and Strength

Rianda Ridho Hafizh Thaha; Hazlina Abd. Kadir; Mashur Naufal Hamid; Fakhrul Indra Hermansyah

doi:10.3991/ijim.v20i12.62165

Authors

Rianda Ridho Hafizh Thaha Hasanuddin University, Makassar, Indonesia
Hazlina Abd. Kadir Management and Science University, Selangor, Malaysia
Mashur Naufal Hamid Hasanuddin University, Makassar, Indonesia
Fakhrul Indra Hermansyah Hasanuddin University, Makassar, Indonesia https://orcid.org/0009-0000-6246-2954

DOI:

https://doi.org/10.3991/ijim.v20i12.62165

Keywords:

Mobile Technology Capability, Digital Transformation, Organizational Agility, Organizational Resilience, Operational Innovation Capability

Abstract

This study looked at how mobile-driven strategies affect organizational agility and strength, with a focus on mobile technology capability, digital transformation, organizational resilience, and operational innovation capability. Researchers used a quantitative approach and collected data from 225 respondents via a structured questionnaire based on validated scales. The analysis used Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the measurement model and the relationships between the main concepts. The results showed that mobile technology capability and digital transformation both had strong positive effects on organizational agility. This agility then helped improve organizational resilience, which in turn boosted operational innovation capability. Mediation analysis also confirmed that organizational agility played a key role in linking mobile technology capability and digital transformation to organizational resilience. For managers, the study suggests that mobile and digital transformation efforts should go hand in hand with practices that build agility to strengthen resilience and drive innovation. What makes this study unique is that it brings these ideas together in one framework and shows how organizational agility helps turn digital capabilities into organizational strength.

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