User Interface Cultures of Mobile Knowledge Workers

Abstract

Information and communication tools (ICTs) have become a major influencer of how modern work is carried out. Methods of user-centered design do not however take into account the full complexity of technology and the user interface context the users live in. User interface culture analysis aims providing to designers new ways and strategies to better take into account the current user interface environment when designing new products. This paper describes the reasons behind user interface culture analysis and shows examples of its usage when studying mobile and distributed knowledge workers.