SkillGym AI Digital Role Play to Support Leadership Soft Skills Development Through Practice: A Case Study

Learning Outcomes of a Practice-Based Methodology to Boost People’s Self-Awareness in Managing Key Conversations

Abstract

This article shows the impact of delivering a Training Bootcamp to a population of 171 learners by applying a methodology based on AI Digital Role Play delivered on a consistent basis. In this bootcamp, participants have leveraged the opportunity to consistently practice in a safe environment a wide range of leadership key conversations and reflect on the impact of their observable behaviors. This Case Study reports the outcomes of this Training Bootcamp both in terms of qualitative and quantitative data impacting three main areas: participants’ engagement, behavioral performance, and overall satisfaction. Its aim is to show how effective, long-lasting, and actionable the practice-based approach is on soft skills development, a development area where, historically, there has been a lack of practice opportunity for learners.