Concept and Design of Electronic Performance Support System in Industrial Maintenance Work

Authors

  • Takahiro Yonekawa

DOI:

https://doi.org/10.3991/ijac.v1i1.601

Keywords:

Electronic Performance Support Systems, knowledge transfer, tacit knowledge, workbased learning

Abstract


The concept of HUB Maintenance is a platform application for work performance enhancement that stores and retrieves explicit and tacit knowledge anytime and anywhere. The system provides an environment in which onsite workers can solve their problems themselves? if needed, they can call an appropriate assistant and receive expert advice or coordination from remotelyconnected web browsers. This system also provides opportunities to extract tacit knowledge from experts and store tips, knowhow, or advice in databases. Providing such a collaborative environment effectively promotes knowledge transfer. This system can be applied to many categories of business and industry, including remote healthcare, warehousing, or building maintenance. The systemâ??s framework can also be extended to various purposes combined with other software or hardware.

Author Biography

Takahiro Yonekawa

Takahiro Yonekawa received doctoral degree of engineering from Tokyo Institute of Technology in 2002, then established a performance support software company, HUB Networks. He has been interested in educational technology, human system science, machine learning, artificial intelligence, etc.

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Published

2008-08-02

How to Cite

Yonekawa, T. (2008). Concept and Design of Electronic Performance Support System in Industrial Maintenance Work. International Journal of Advanced Corporate Learning (iJAC), 1(1), pp. 53–56. https://doi.org/10.3991/ijac.v1i1.601

Issue

Vol. 1 No. 1 (2008)

Section

Special Focus Papers

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