Developing an Engaging Virtual Action Learning Programme for SME Managers â?? A UK Perspective

Jeni Giambona, David William Birchall


In this paper we present results from an EU-funded project with the aim of examining the adaptation of e-learning to meet the needs of managers in different contexts. A set of design considerations is elucidated. These principles were derived from an analysis of five completed projects. This was followed by focus group discussion in the UK to test the principles derived.. These focus group were planned so as to gain greater clarity in the design of e-learning programmes aimed at UK-based SME leaders and managers. This paper starts by looking at the importance of SME management development for the economic wellbeing of the community and goes on to review research into issues in engaging managers in development activities. The results of a review of an earlier experimental programme (ESeN) are presented as it formed part of the process which led to the identification of theoretical design principles then tested in the focus groups. Finally, recommendations are presented for SME e-learning providers as well as areas for further research.


SMEs, engagement, virtual action learning, trust

Full Text:


International Journal of Advanced Corporate Learning (iJAC) – ISSN: 1867-5565
Creative Commons License
DBLP logo EBSCO logo Learntechlib logo MAS logo Google Scholar logo Ulrich's logo