A Gamified Mobile-Based Approach with Web Monitoring for a Crowdsourcing Framework Designed for Urban Problems Related Smart Government: A Case Study of Chiang Mai, Thailand

Authors

DOI:

https://doi.org/10.3991/ijim.v13i12.10989

Keywords:

Gamification, knowledge management, crowdsourcing, smartcity

Abstract


Crowdsourcing in smart cities has rapidly grown with the buildup of the internet of things which has enabled citizens who are similarity thinking in the society to become increasingly connected with one another delivering information to the government in order to plan the city. This article proposes a gamified crowdsourcing framework for smart governments to solve urban problems. It could help government officers to organize the deliveries regarding the city’s characteristics. We applied game elements from the Gamification Concept in a mobile application in order to engage the citizens in our framework. We evaluated the framework for 2 months which had 548 citizens according to system data. According to our crowd sourcing project the most important issues that Chiang Mai is facing are pollution and traffic jams.

Author Biography

Kitti Puritat, Chiangmai university

Department of Library and Information Science

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Published

2019-12-18

How to Cite

Puritat, K. (2019). A Gamified Mobile-Based Approach with Web Monitoring for a Crowdsourcing Framework Designed for Urban Problems Related Smart Government: A Case Study of Chiang Mai, Thailand. International Journal of Interactive Mobile Technologies (iJIM), 13(12), pp. 55–66. https://doi.org/10.3991/ijim.v13i12.10989

Issue

Vol. 13 No. 12 (2019)

Section

Papers

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