How Engaging Are You? Empirical Evidence from Malaysian Research Universities

Abstract

Digital library engagement is the extensive use of digital library features and services. Contrary to the traditional concept of usage, DL engagement evaluates the use of an information system based on multiple dimensions; affective, cognitive, and behavioural. Presently, there is scarce evidence and research on the level of DL engagement. Lack of such evidence caused under-utilization of DL resources. Therefore, the purpose of this study is to investigate the level of DL engagement in the context of Malaysian research universities. A quantitative study was conducted; an instrument was distributed to postgraduate students at five Malaysian research universities. A total of 492 responses were recorded and descriptively analyses using Statistical Package for Social Sciences version 24. Frequency, Independent sample t-test, and Analysis of Variance (ANOVA) were performed to identify significance difference and mean distribution of data among the participating universities. Results show that respondent’s age and research domain showed a significant effect on DL engagement, while gender, study mode, level of study, semester, and the university did not show any significant effect on DL engagement.