Mapping Mobile Learning Adoption in Online Education: A BERTopic Review of TAM Studies (2020–2024)

Hao Li; Kanokporn Numtong; Du Gan; Wisud Po Ngern

doi:10.3991/ijim.v19i19.56907

Authors

Hao Li Kasetsart University, Bangkok, Thailand https://orcid.org/0009-0009-5449-6412
Kanokporn Numtong Kasetsart University, Bangkok, Thailand https://orcid.org/0009-0002-4376-541X
Du Gan Kasetsart University, Bangkok, Thailand https://orcid.org/0009-0007-6984-6695
Wisud Po Ngern Silpakorn University, Nakhon Pathom, Thailand https://orcid.org/0000-0002-0418-3786

DOI:

https://doi.org/10.3991/ijim.v19i19.56907

Keywords:

Online education, E-learning, Technology Acceptance Model (TAM), Teacher adoption, Student engagement, BERTopic model

Abstract

The study aimed to provide a comprehensive overview of the technology acceptance model (TAM) in online education while presenting application opportunities and barriers across various educational contexts. 301 empirical studies, retrieved in Web of Science (WoS) from 2020 until 2024, formed the basis of this research. The BERTopic model was used, which identified major topics and trends before the study conducted a thematic interpretation of the data. The study identified seven different topics and categorized them into collected information into three main themes, such as teacher-centered, student-centered, and technology and perception. The study uncovered key areas of concern and emerging trends, demonstrating potential uses of TAM in online education, including improving teaching effectiveness, promoting personalized learning, and creating a supportive learning ecosystem. Psychological resistance in teachers, together with the digital divide among students and TAM’s constrained applicability, were found to be the major barriers for its implementation in online education.

Author Biographies

Hao Li, Kasetsart University, Bangkok, Thailand

PhD candidate at the Faculty of Humanities, Kasetsart University. His research focuses on family language policy (FLP), heritage language (HL), and the integration of technology in education.

Kanokporn Numtong, Kasetsart University, Bangkok, Thailand

Associate Professor at the Faculty of Humanities, Kasetsart University. Her research interests focus on Thai–Chinese literary translation, Chinese language teaching, and educational technology.

Du Gan, Kasetsart University, Bangkok, Thailand

PhD candidate at the Faculty of Humanities, Kasetsart University. Her research fields focus on language teacher development, Chinese as second language teaching, and technology in education.

Wisud Po Ngern, Silpakorn University, Nakhon Pathom, Thailand

Assistant Professor at the Faculty of Education, Silpakorn University. His research interests include visual art, visual arts education, and the integration of technology in education.