The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services

Authors

  • Jenny Bimrose University of Warwick
  • Alan Brown University of Warwick
  • Teresa Holocher-Ertl Centre for Social Innovation
  • Barbara Kieslinger Centre for Social Innovation
  • Christine Kunzmann Pontydysgu
  • Michael Prilla Ruhr-Universität Bochum
  • Andreas Schmidt Fachhochschule Karlsruhe
  • Carmen Wolf Karlsruhe Institute of Technology

DOI:

https://doi.org/10.3991/ijac.v7i3.4050

Keywords:

Career adaptability, Facilitation, Professional Identity Transformation

Abstract


Public Employment Services (PES) in Europe are authorities that attempt to match supply and demand on the labor market. Rising unemployment in times of crisis and demographic change are among the main challenges with which PES practitioners, as a direct interface between jobseekers and employers, have to deal. They have to support career adaptability of their clients as well as to enhance and transform their own individual and collective professional identities in order to cope successfully with the challenges of a changing labor market. As part of the research project EmployID, we are exploring how to facilitate the learning process of PES practitioners in their professional identity development. The aim of the project is to empower individual PES practitioners, their community and organizations, to engage in transformative practices, using a holistic tool suite combining e-coaching, reflection, MOOCs, networking, analytical and learning support tools. Key to successful professional identity transformation is continuous learning. Individuals may take on the role of facilitators for the learning of others as well as being facilitated by peers, technology and environment.

Author Biography

Barbara Kieslinger, Centre for Social Innovation

Head of Unit: Technology & Knowledge

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Published

2014-10-14

How to Cite

Bimrose, J., Brown, A., Holocher-Ertl, T., Kieslinger, B., Kunzmann, C., Prilla, M., … Wolf, C. (2014). The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services. International Journal of Advanced Corporate Learning (iJAC), 7(3), pp. 56–63. https://doi.org/10.3991/ijac.v7i3.4050

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Section

Papers