New Learning Scenarios with Chatbots – Conversational Learning with Jix: from Digital Tutors to Serious Interactive Fiction Games

Authors

  • Cäcilie Kowald time4you GmbH
  • Beate Bruns time4you GmbH

DOI:

https://doi.org/10.3991/ijac.v12i2.11176

Keywords:

e-learning, digital learning, workplace learning, conversational learning, conversational experience, chatbots, artificial intelligence, ai, interactive fiction, serious games

Abstract


Conversational user interfaces, aka chatbots, offer new ways of interaction that can be used not only for task-led applications, but also for learning itself. Conversational learning offers a variety of new and extensive options to support individuals through the learning process and to push the boundaries of classroom based learning. This document shows three application scenarios that have been realized with time4you’s conversational learning software Jix. After having read this text, you will have a better idea of what conversational learning is, how it can be used in learning and development, and what is critical for its success.

Author Biographies

Cäcilie Kowald, time4you GmbH

Dr. Cäcilie Kowald is a learning designer and consultant at time4you GmbH in Karlsruhe, Germany. With an academic background in mathematics and literature, she worked as a consultant, copywriter and concept designer in corporate communications for many years, with a focus on complex products and IT. She is co-author of learnbot Kim based on time4you’s conversational learning software Jix.

Beate Bruns, time4you GmbH

Beate Bruns, M.A., is a founder and managing partner of time4you GmbH communication & learning in Karlsruhe, Germany. As a consultant, she supports organizations to successfully integrate new IT technologies in their learning, training and information management processes. She is an author of several scientific publications on learning, HR and workplace digitalization.

Downloads

Published

2019-11-19

How to Cite

Kowald, C., & Bruns, B. (2019). New Learning Scenarios with Chatbots – Conversational Learning with Jix: from Digital Tutors to Serious Interactive Fiction Games. International Journal of Advanced Corporate Learning (iJAC), 12(2), pp. 59–62. https://doi.org/10.3991/ijac.v12i2.11176

Issue

Section

IELA Award Winners