Case Study: Rapid Training of Community Health Workers Using Enskill®
Keywords:upskilling, reskilling, artificial intelligence, avatars
The COVID-19 pandemic caused many workers to lose their jobs, and also resulted in rapid surges in demand for workers with particular skills. In public health there was suddenly a huge demand for community health workers to conduct contact tracing, vaccination, and community outreach. To address this need, our team undertook the challenge of creating an online course that trains workers for community health work in half the time of typical training programs. It utilizes the Enskill® learning platform, which uses AI technology to create simulated scenarios in which trainees practice skills with avatars acting as simulated patients. Fifty-seven training participants without college degrees were recruited for the program from the Hampton Roads region, in collaboration with the Hampton Roads Workforce Council. The first cohorts of trainees were able to complete the training successfully in just eight weeks, and are now being placed in public health and healthcare positions. The approach also shows promise for upskilling existing employees to address skill gaps. The Enskill training program is a competitor in the XPRIZE Foundation’s Rapid Reskilling competition, to quickly reskill under-resourced workers for the digital revolution.
How to Cite
Copyright (c) 2021 W. Lewis Johnson
This work is licensed under a Creative Commons Attribution 4.0 International License.
The submitting author warrants that the submission is original and that she/he is the author of the submission together with the named co-authors; to the extend the submission incorporates text passages, figures, data or other material from the work of others, the submitting author has obtained any necessary permission.
Articles in this journal are published under the Creative Commons Attribution Licence (CC-BY What does this mean?). This is to get more legal certainty about what readers can do with published articles, and thus a wider dissemination and archiving, which in turn makes publishing with this journal more valuable for you, the authors.
By submitting an article the author grants to this journal the non-exclusive right to publish it. The author retains the copyright and the publishing rights for his article without any restrictions.
This journal has been awarded the SPARC Europe Seal for Open Access Journals (What's this?)