Emotional Intelligence as an Important Asset for HR in Organizations: Attitudes and Working Variables

Chara Papoutsi, Athanasios Drigas, Charalabos Skianis

Abstract


The contribution of emotional intelligence in a working environment has been studied in a good extent in the literature. The findings from empirical studies signify the importance of emotional intelligencein ensuring the good functioning of an organization. This paper aims at investigating the effect of emotional intelligence on workplaces by gathering the findings that show the positive correlations between EI, attitudes and working variables. More specifically, it presents the link between emotional intelligence and six variables, very significant for a better and more effective working environment. Furthermore, it can be a kind of help for managers and researchers to better realize the relationship between EI and the other factors, its effectiveness so to incorporate training programs in courses and in companies based on EI and empathy. 

Keywords


Human Resources; Emotional Intelligence; Organizations; Performance; Satisfaction; Commitment; Conflict Management; Leadership; Employees.

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International Journal of Advanced Corporate Learning (iJAC) – ISSN: 1867-5565
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