Heuristics as Mental Shortcuts in Evaluating Interactive Systems





heuristics, test blueprint, user-centered development, prototypes


Heuristics refer to the specific “rules-of-thumb” discovered from knowledge or experience which can simplify the complexity of making judgments. Heuristics are mental shortcuts to draw conclusions when evaluating interactive systems. In this study, a set of heuristics had been discovered by end-users while developing a series of prototypes of a test blueprint system. This study suggests that the design process of an interactive system should cater to the following two (2) components, namely: technical heuristics and specialized domain heuristics. Heuristics from these components should be the emphasis during the evaluation of the interactive system that has been designed using a user-centered paradigm of development called the Interaction Design Model (IDM).

Author Biography

Amando, Jr. Pimentel Singun, Higher College of Technology, Muscat, Sultanate of Oman

Dr. Amando P. Singun, Jr. completed his degrees (‘Doctor in Information Technology', ‘Master of Science in Information Technology', and ‘Bachelor of Science in Information in Technology') at Saint Paul University Philippines - an ISO 9001 Certified University. Also, he has been registered with the Professional Regulatory Commission (PRC), Philippines as a professional teacher. He started teaching in 2002. He is currently working as IT Lecturer at the Higher College of Technology, Muscat, Sultanate of Oman. Simultaneously, he is given some official designations such as: Quality Assurance Officer, Former Head of Information Systems Specialization of the IT Specialization Sub-Committee, Member of the Institutional Standards Accreditation Assessment Application Support Team of the College, the College Representative to the Oman Quality Network in Higher Education (OQNHE), and the Editor-in-Chief of the IT Department Newsletter. He has research interests in the areas of Human-Computer Interaction, Pedagogy, Classroom Assessment, Information and Communications Technology, Curriculum Design and Development, and Quality Assurance Management.




How to Cite

Singun, A. J. P. (2018). Heuristics as Mental Shortcuts in Evaluating Interactive Systems. International Journal of Engineering Pedagogy (iJEP), 8(4), pp. 143–152. https://doi.org/10.3991/ijep.v8i4.8054



Short Papers