Conception of a Conversational Interface to Provide a Guided Search of Study Related Data

Authors

  • Rene Berger Educational Technologies Graz University of Technology, Graz, Austria
  • Markus Ebner Educational Technologies Graz University of Technology, Graz, Austria https://orcid.org/0000-0002-5445-1590
  • Martin Ebner Educational Technologies Graz University of Technology, Graz, Austria https://orcid.org/0000-0001-5789-5296

DOI:

https://doi.org/10.3991/ijet.v14i07.10137

Keywords:

chatbot, conversational interface, natural language understanding

Abstract


Since the beginning of software development, solution approaches and technolo-gies have changed massively, including the requirements for a user interface. At the very beginning, it was the desktop application, with a classic Graphical User Interface (GUI), which fulfilled the needs of a user. Nowadays, many applica-tions moved to web respectively mobile and the user behavior changed. A very modern concept to handle the communication between a computer and a user is a chatbot. The range of functions of a chatbot can be very simple up to complex ar-tificial intelligence based solutions. This publication focuses on a chatbot solution for Graz University of Technology (TU Graz), which should support the student by finding study related information via a conversational interface.

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Published

2019-04-11

How to Cite

Berger, R., Ebner, M., & Ebner, M. (2019). Conception of a Conversational Interface to Provide a Guided Search of Study Related Data. International Journal of Emerging Technologies in Learning (iJET), 14(07), pp. 37–47. https://doi.org/10.3991/ijet.v14i07.10137

Issue

Vol. 14 No. 07 (2019)

Section

Papers

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