Computer-Mediated Communication Portal Implementation Framework: A Higher Education Institutional Perspective

Authors

  • Emmanuel Dortey Tetteh 1. University of Electronic Science and Technology of China, Chengdu, China. 2. Koforidua Technical University, Koforidua, Ghana https://orcid.org/0000-0002-7522-5752
  • Zhiguang Qin University of Electronic Science and Technology of China, Chengdu, China
  • Benjamin Kwofie Koforidua Technical University, Koforidua, Ghana

DOI:

https://doi.org/10.3991/ijet.v15i03.11641

Keywords:

information systems, CMC portal, adoption, implementation, institutionalization

Abstract


computer-mediated communication (CMC) portal services provision through in-formation technologies (IT) in higher educational institutions (HEIs) should not be an impossible task considering the growth in information systems (IS) and an upsurge of internet users. There have been numerous efforts aimed at implement-ing CMC portals by HEIs but just a few could be said to be successful. The aim of this research is to develop a framework that can help to provide a better understanding of how to manage the entire implementation process so as to bring the expected advantages to institutions implementing it. Results of past research had been studied to develop the conceptual framework utilizing significant theories in the field of information system implementation and institutional change. The framework addresses the adoption, implementation as well as institutionalization stages of CMC portal implementation, and a number of institutional contextual factors influencing implementation efforts within the stages

Author Biographies

Emmanuel Dortey Tetteh, 1. University of Electronic Science and Technology of China, Chengdu, China. 2. Koforidua Technical University, Koforidua, Ghana

Ph.D. Candidate, School of Information and Software Engineering, University of electronic science and technology of China and a Lecturer at Koforidua Technical University, Ghana

Zhiguang Qin, University of Electronic Science and Technology of China, Chengdu, China

Was a former Dean of the School of Information and Software Engineering at University of Electronic Science and Technology of China (UESTC),

Benjamin Kwofie, Koforidua Technical University, Koforidua, Ghana

is a lecturer at the Koforidua Technical University in Koforidua, Ghana. He is at the computer science department of the faculty of applied science and technology

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Published

2020-02-18

How to Cite

Tetteh, E. D., Qin, Z., & Kwofie, B. (2020). Computer-Mediated Communication Portal Implementation Framework: A Higher Education Institutional Perspective. International Journal of Emerging Technologies in Learning (iJET), 15(03), pp. 180–194. https://doi.org/10.3991/ijet.v15i03.11641

Issue

Vol. 15 No. 03 (2020)

Section

Papers