Distance Education and Student Satisfaction Regarding the Pedagogical Support Services Provided in Virtual Teaching-learning Environments
DOI:
https://doi.org/10.3991/ijet.v16i20.24559Keywords:
Distance education, student satisfaction, pedagogical supportAbstract
The objective of this article is to know the satisfaction of students with online pedagogical support services, generated by the context of distance education due to the COVID-19 pandemic, which have been provided with various technologi-cal tools. During the development of the research, it was determined that there is a satisfaction with the pedagogical support of 61.2%, being the indicators of health services and welfare university, those that present the highest satisfaction both with 62.3%, on the other hand, are the indicators registrations and license plates, and psychopedagogical services those that present a greater dissatisfaction of 32.7 and 32.2, respectively. Although the pedagogical support provided by the university must continue to be improved, a slight improvement has been deter-mined with the previous semester in which the adaptation of online services be-gan, since dissatisfaction on the part of students decreased by 9.18%.
Downloads
Published
How to Cite
Issue
Section
License
The submitting author warrants that the submission is original and that she/he is the author of the submission together with the named co-authors; to the extend the submission incorporates text passages, figures, data or other material from the work of others, the submitting author has obtained any necessary permission.
Articles in this journal are published under the Creative Commons Attribution Licence (CC-BY What does this mean?). This is to get more legal certainty about what readers can do with published articles, and thus a wider dissemination and archiving, which in turn makes publishing with this journal more valuable for you, the authors.
By submitting an article the author grants to this journal the non-exclusive right to publish it. The author retains the copyright and the publishing rights for his article without any restrictions.