Influence Factors of Satisfaction with Mobile Learning APP: An Empirical Analysis of China

Liqiong Liu, Liyi Zhang, Pinghao Ye, Qihua Liu


The main purpose of this study is to construct the user satisfaction structure model of mobile learning APP (software designed that run on mobile devices) from the perspective of the mobile learning participants, and to analyze the influence factors of satisfaction with mobile learning APP. The results of this study show that perceived responsiveness and perceived content are both the important factors that affect user satisfaction with mobile learning APP. Users have high satisfaction with the content conforming to the mobile learning context. Users expect to get immediate feedback in the process of learning, which can improve the learning methods and efficiency.


Mobile learning; Influence factors; Consumer behavior; APP; China; Student

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Copyright (c) 2018 Liqiong Liu, Liyi Zhang, pinghao ye, qihua Liu

International Journal of Emerging Technologies in Learning (iJET) – eISSN: 1863-0383
Creative Commons License
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