An Analysis of Stakeholders’ Perceptions of Moroccan Secondary School Quality

Hicham Berbar; Saïd Lotfi; Narjiss Berbar; Mohammed Talbi

doi:10.3991/ijep.v14i2.43565

Authors

Hicham Berbar Faculty of sciences Ben M’sik, Hassan II University of Casablanca, Morocco. https://orcid.org/0000-0002-8565-7268
Saïd Lotfi Normal Superior School, Hassan II University of Casablanca, Morocco https://orcid.org/0000-0002-0008-6145
Narjiss Berbar Faculty of Juridical, Economic and Social Sciences, Abdelmalek Essaadi University, Tangiers, Morocco https://orcid.org/0009-0000-6477-6375
Mohammed Talbi Faculty of sciences Ben M’sik, Hassan II University of Casablanca, Morocco

DOI:

https://doi.org/10.3991/ijep.v14i2.43565

Keywords:

quality, Evaluation, schools, perceptions, Performance

Abstract

Quality becomes an integral part of a school when the staff’s thinking and vision align with the school’s culture as a global organization. Stakeholders such as school directors, administrators, educational inspectors, and guidance counsellors play a significant role in ensuring quality integration through effective managerial practices in schools. The research study follows a generally inductive qualitative method. The analysis used semi-structured interviews with stakeholders to explore their perceptions of quality in secondary schools. The 24 interviews were conducted, and their responses were transcribed into text, classified, sorted, and coded in the first stage. This was done with two researchers and experts in consultation. In the second stage, we utilized computer-assisted qualitative data analysis software. As a result, the sub-themes from the research have been grouped into 36 major themes in two phases. We identified perceived categories and themes that mainly revolved around the leadership of school heads and their participative management. This research contributes to an analytical discussion of school administrators’ and directors’ perceptions of quality. A set of generic and innovative multidimensional key performance indicators for school quality is finally proposed.

Author Biographies

Hicham Berbar, Faculty of sciences Ben M’sik, Hassan II University of Casablanca, Morocco.

Hicham Berbar est doctorant en formation d'ingénieur et didactique des sciences à la Faculté des Sciences de BenM'sik à Casablanca. Dans le cadre de projets de recherche pédagogiques et didactiques. Il est inspecteur de l'éducation nationale.

Saïd Lotfi, Normal Superior School, Hassan II University of Casablanca, Morocco

Saïd Lotfi est professeur et chercheur à l'École Normale Supérieure (ENS-C) de l'Université Hassan II, Casablanca, Maroc. Il est membre de comités d'experts sollicités par le Ministère pour plusieurs projets structurants.

Narjiss Berbar, Faculty of Juridical, Economic and Social Sciences, Abdelmalek Essaadi University, Tangiers, Morocco

Narjiss Berbar est doctorante en droit, économie et gestion à la Faculté des Sciences Economiques, Juridiques et Sociales de l'Université Abdelmalek Essaadi de Tanger. Maroc. Un administrateur supérieur au ministère de la Santé au Maroc.

Mohammed Talbi, Faculty of sciences Ben M’sik, Hassan II University of Casablanca, Morocco

Mohammed Talbi is Dean, Professor, and Researcher of the Faculty of Sciences of BenM'sik of Casablanca. Doctor of State in Sciences and Analysis Processes at the Pierre and Marie Curie University of Paris. He is also interested in analyzing policies, organizations, and educational systems.