Digital Learning Demand and Applicability of Quality 4.0 for Future Education: A Systematic Review

Abstract

This study investigates the demand for digital learning and the application of Quality 4.0 for future education in higher education institutes (HEIs). Quality 4.0 leads to digital transformation for innovation, excellence, and performance. Over the past decade, the educational landscape has undergone a revolution due to digitalization and enhancing academic development. The present study, through a systematic review of the literature published from 2017 to 2023, aims to highlight how digital advancements have played a critical role in improving the people and operations of higher education institutes to meet the growing challenges in the education sector. The implementation of Quality 4.0 and the application of its practices in HEIs can drive innovation through technological advancements in the Internet of Things (IOT), blended learning, and artificial intelligence (AI) to meet the increasing demand for digital learning. The findings suggest that digital learning through various technologies brings about significant changes in employment, skill development, and the educational environment. However, these advancements do not come without challenges, including the imperative of faculty development, the establishment of robust technological infrastructure, ethical considerations in AI implementation, and quality management. More research is needed to address the gap in understanding the applicability of Quality 4.0 and the demand for digital learning in higher education institutes.