Distance Education: An Investigation of Tutors’ Electronic Feedback Practices during Coronavirus Pandemic

Authors

DOI:

https://doi.org/10.3991/ijet.v17i04.22563

Keywords:

e-feedback, tutors e-feedback, responses to feedback, multimodality

Abstract


The current study investigated the patterns of English language tutors’ e-feedback practices during the coronavirus pandemic, learners’ response to tutors’ e- feedback and the important issues that emerged from e-feedback practices. Quantitative and qualitative analysis of the online questionnaire and the semi-structured interviews were performed. The findings indicate that (1) English language tutors concentrate slightly more on local issues than global issues, provide eight main types of e-feedback; clarification requests, general explanations and clarification, questions and commands, repetition, explicit feedback, elicitation and recasts respectively. In addition, tutors employ more written and audio e-feedback compared with the screencast via various online platforms such as Blackboard collaborative tools, Zoom, Microsoft Teams, Email, and WhatsApp. (2) The findings indicate that the students ask for more clarifications, express their understanding of the e-feedback, engage in discussions, comprehend the e-feedback and make successful revisions, express their misunderstanding of the e-feedback and just a few students ignore the e-feedback they receive. (3) The qualitative analysis of the semi-structured interviews revealed some important issues such as the tutors' preferences to online learning, the appropriateness of online platform tools in providing e-feedback, ways and timing of providing e-feedback.

Author Biographies

Atef O. AbuSa'aleek, Majmaah University

Dr. Atef AbuSa'aleek is an Assistant professor of Applied Linguistics, Department of English, College of Education, Majmaah University, Al-Majmaah, 11952, Saudi Arabia. His research interests are Applied Linguistics, Internet Linguistics, CALL, EFL writing, and electronic feedback.

Abdullah N. Alotaibi, Majmaah University

Dr. Abdullah Nijr Al-Otaibi is an Assistant professor of Applied Linguistics, Department of English, College of Science and Humanities in Rumah, Majmaah University, Al-Majmaah, 11952, Saudi Arabia. His research interests are second language Learning, L2 phonetics and phonology, and developmental speech perception.

Cover iJET Vol. 17 No. 04 (2022)

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Published

2022-02-28

How to Cite

AbuSa’aleek, A. O., & Alotaibi, A. N. (2022). Distance Education: An Investigation of Tutors’ Electronic Feedback Practices during Coronavirus Pandemic. International Journal of Emerging Technologies in Learning (iJET), 17(04), pp. 251–267. https://doi.org/10.3991/ijet.v17i04.22563

Issue

Vol. 17 No. 04 (2022)

Section

Papers

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Copyright (c) 2022 Atef AbuSaaleek, Abdullah Al-Otaibi

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