Using Sentiment Analysis to Explore Student Feedback: A Lexical Approach
DOI:
https://doi.org/10.3991/ijet.v18i09.38101Keywords:
education, student feedback, sentiment analysis, lexiconAbstract
Given the increasing abundance of online courses over the last couple of years, new forms of student feedback, which are less frequently used by teachers, have been generated in massive amounts. Nonetheless, extracting and processing this student generated content manually is costly and time consuming. In this respect, our objective in this paper is to propose a lexical-based approach that can predict the underlying sentiments of each student review, thus, enabling teachers to assess to what extent are students satisfied with the online learning resources and teaching practices. To enhance the performance of the proposed approach, a new education sentiment lexicon was built and incorporated into the model. After its implementation on a dataset that was extracted from the Web, this sentiment analysis lexical approach has proven to correctly predict the sentiment polarities of the great majority (i.e. 86.45%) of student feedback.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Rdouan Faizi
This work is licensed under a Creative Commons Attribution 4.0 International License.
The submitting author warrants that the submission is original and that she/he is the author of the submission together with the named co-authors; to the extend the submission incorporates text passages, figures, data or other material from the work of others, the submitting author has obtained any necessary permission.
Articles in this journal are published under the Creative Commons Attribution Licence (CC-BY What does this mean?). This is to get more legal certainty about what readers can do with published articles, and thus a wider dissemination and archiving, which in turn makes publishing with this journal more valuable for you, the authors.
By submitting an article the author grants to this journal the non-exclusive right to publish it. The author retains the copyright and the publishing rights for his article without any restrictions.