Evaluating User Experience in Learning Applications among University Students in Nigeria Using UEQ

Abstract

This study evaluates the user experience (UX) of learning applications among university students in Nigeria using the user experience questionnaire (UEQ). With the rapid shift toward digital and mobile learning platforms in higher education, understanding students’ perceptions of usability, engagement, and overall satisfaction has become crucial. The study surveyed 397 university students to assess six key UX dimensions: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. The findings revealed that the learning management system (LMS) users have a positive experience with it and use it frequently. The novelty category, on the other hand, has the lowest moodle mean score. We posit that these results are acceptable since the student aims to access the LMS to learn. The findings provide valuable insights for educators, developers, and policymakers aiming to optimize e-learning applications for improved usability and engagement. This study contributes to the broader conversation on enhancing digital learning experiences in developing regions.