Modelling Online Course Services and Comparison of its Major Providers

Authors

  • Abdullah Alkaff Institute of Technology Sepuluh Nopember (ITS), 60111
  • Mochamad Nur Qomarudin Institute of Technology Sepuluh Nopember (ITS), 60111
  • Sylmina Dalily Alkaff Institute of Technology Sepuluh Nopember (ITS), 60111
  • Yusuf Bilfaqih Institute of Technology Sepuluh Nopember (ITS), 60111

DOI:

https://doi.org/10.3991/ijet.v13i01.7528

Keywords:

online course, needs identification, service models, comparison study

Abstract


Online course has created many success stories since its inceptions. It has opened opportunities for learners, instructors, universities, companies, and other organizations to fulfill their needs in education and even creates new needs which previously are unthinkable possible. Online course providers have central roles in bridging and fulfilling the needs of these many parties. This paper modelled online course services based on identification of the needs for online course in a form of activity flow diagrams. The model also includes the context diagram of stakeholders involved and the entity relationship diagram. Primary service components of major online course providers and activities involved in each service are identified. Based on these service components, a comparison of services offered by major online course providers is given. The needs of services that are least or not yet satisfied from online course providers are also identified to show that there are still opportunities to enhance the current services.

Author Biographies

Abdullah Alkaff, Institute of Technology Sepuluh Nopember (ITS), 60111

System and Cybernetics Laboratory, Electrical Engineering Department

Mochamad Nur Qomarudin, Institute of Technology Sepuluh Nopember (ITS), 60111

System and Cybernetics Laboratory, Electrical Engineering Department

Sylmina Dalily Alkaff, Institute of Technology Sepuluh Nopember (ITS), 60111

Biomedical Engineering Department

Yusuf Bilfaqih, Institute of Technology Sepuluh Nopember (ITS), 60111

System and Cybernetics Laboratory, Electrical Engineering Department

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Published

2018-01-22

How to Cite

Alkaff, A., Qomarudin, M. N., Alkaff, S. D., & Bilfaqih, Y. (2018). Modelling Online Course Services and Comparison of its Major Providers. International Journal of Emerging Technologies in Learning (iJET), 13(01), pp. 65–81. https://doi.org/10.3991/ijet.v13i01.7528

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Papers