An Investigation of Microsoft Azure and Amazon Web Services from Users’ Perspectives

Authors

  • Rizik M. H. Al-Sayyed University of Jordan Amman https://orcid.org/0000-0001-7699-9074
  • Wadi’ A. Hijawi The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department
  • Anwar M. Bashiti The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department
  • Ibrahim AlJarah The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department
  • Nadim Obeid The University of Jordan, King Abdullah II School for Information Technology, Computer Information Systems Department
  • Omar Y. A. Al-Adwan The University of Jordan Department Computer Information Systems

DOI:

https://doi.org/10.3991/ijet.v14i10.9902

Keywords:

Cloud Computing, Cloud Service Provider (CSP), Microsoft Azure, Amazon Web Services (AWS), Service Level Agreement, Tier Account

Abstract


Cloud computing is one of the paradigms that have undertaken to deliver the utility computing concept. It views computing as a utility similar to water and electricity. We aim in this paper to make an investigation of two highly efficacious Cloud platforms: Microsoft Azure (Azure) and Amazon Web Services (AWS) from users’ perspectives the point of view of users. We highlight and compare in depth the features of Azure and AWS from users’ perspectives. The features which we shall focus on include (1) Pricing, (2) Availability, (3) Confidentiality, (4) Secrecy, (5) Tier Account and (6) Service Level Agreement (SLA). The study shows that Azure is more appropriate when considering Pricing and Availability (Error Rate) while AWS is more appropriate when considering Tier account. Our user survey study and its statistical analysis agreed with the arguments made for each of the six comparisons factors.

Author Biographies

Rizik M. H. Al-Sayyed, University of Jordan Amman

Full Professor, Reasearch areas include: Cloud Computing, Wireless Networks, Database Design and Programming, and Network Simulation

Wadi’ A. Hijawi, The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department

Holds a M.Sc. in Web Intelligence from the University of Jordan, KASIT, IT Dept.

Anwar M. Bashiti, The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department

Holds a M.Sc. in Web Intelligence from the University of Jordan, KASIT, IT Dept.

Ibrahim AlJarah, The University of Jordan, King Abdullah II School for Information Technology, Information Technology Department

Associate Professor with the University of Jordan, his areas of interest include: Big Data Analysis, Nature-inspired algorithms, and Evolutionary Computing

Nadim Obeid, The University of Jordan, King Abdullah II School for Information Technology, Computer Information Systems Department

Full Professor with the University of Jordan, his current areas of interest include: Knowledge Representation, Multi-Agent Systems, Dialogue and Argumentation Systems, Formalization of Access Control Policies.

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Published

2019-05-30

How to Cite

Al-Sayyed, R. M. H., Hijawi, W. A., Bashiti, A. M., AlJarah, I., Obeid, N., & Al-Adwan, O. Y. A. (2019). An Investigation of Microsoft Azure and Amazon Web Services from Users’ Perspectives. International Journal of Emerging Technologies in Learning (iJET), 14(10), pp. 217–241. https://doi.org/10.3991/ijet.v14i10.9902

Issue

Vol. 14 No. 10 (2019)

Section

Application Notes